FAQ
We have tried to provide as complete a list as possible, based on feedback from our customers. General questions are covered in this section. For answers to more technical questions, regarding sharpening procedures, etc. go to our Technical FAQ page.
We understand that occasionally a question or problem arises that we may not have covered in either section. In that case we invite you to call our Technical Support Group at 800-418-1439.
Our hours are from 7:30 AM - 3:30 PM, Monday through Friday, Pacific Time. We have skilled technical professionals ready to solve your problem and help you get the most from your Drill Doctor. They have each model on hand and will resolve your problem quickly.
- Can I sharpen masonry bits?
- Can I sharpen specialty bits like TiN, Cobalt or carbide?
- How can I give you my comments about your web site?
- How can the Drill Doctor save me money?
- How do the Drill Doctor models differ?
- How does your product compare with others on the market?
- How long can I expect a Drill Doctor to last?
- How long does it take to sharpen a drill bit?
- How long has the Drill Doctor been manufactured?
- How long will it take me to break even on the cost of a Drill Doctor?
- How many sharpenings can I get from one diamond sharpening wheel?
- How many times can I sharpen a drill bit before it can't be used any more?
- I don't think my Drill Doctor is working properly. How can I get some help?
- I sell power tools. How can I find out more about selling the Drill Doctor at my business?
- I sharpen my own bits using a grinder. Why should I use a Drill Doctor?
- Is it hard to learn how to use the Drill Doctor?
- My bit looks good, but it is not cutting. Why?
- What kind of product maintenance is required?
- What types of drill bits can I sharpen?
- Where can I see or buy the Drill Doctor?
